Employers

How to File a Claim

How to File a Claim

Claims may be submitted online using Fast File at MyBenefits. We also accept claims via mail or fax.

Claim Forms

Claim forms are available for download here, or via mail by calling our Customer Care Center at 800-521-3535. Directions for submitting claims are included on the forms. Supporting documentation may be required before processing.

Fax/Mail

Fax and mail claim submissions using the information below:

Fax:

Refer to the fax number provided on the claim form

Mail to:

American Heritage Life Insurance Company
P.O. Box 43067
Jacksonville, Florida 32203-3067

For coverage issued in NY:

Fax:

Refer to the fax number provided on the claim form or fax your document(s) to 1-866-427-3623.

Mail to:

Allstate Benefits Service Center
P.O. Box 331429
Atlantic Beach, FL 32233

Online Claim Submissions

Express Claims for Outpatient Physician’s Treatment and Wellness benefits

Express Claims provide quick and easy claim processing for Outpatient Physician’s Treatment and Wellness benefits. With direct deposit (ACH), Express Claims are processed and paid within two business days.

All claims may be submitted online at MyBenefits.